Cookies Policy

Cookie Policy

Last updated: 19 March 2026

This Cookie Policy explains how Fixender uses cookies and similar technologies on the platform.

Before any non-essential cookies are used, Fixender displays a cookie banner that lets you make a clear choice through equally prominent options: Accept all, Reject non-essential, or Cookie settings to configure individual categories. No consent is implied from continuing to browse the site, and you can change your preferences at any time through the Cookie settings control. Essential cookies (which are strictly necessary for the site to work) are always active and do not require consent under applicable law.

1. What are cookies

Cookies are small text files placed on your device when you visit a website. Similar technologies may include scripts, pixels, local storage, tags, and other tools that help websites function, remember preferences, analyse usage, or improve services.

In this Cookie Policy, the term “cookies” includes similar technologies unless the context requires otherwise.

2. Why Fixender uses cookies

Fixender may use cookies to:

  • make the website work properly
  • remember preferences and settings
  • support login and account functions
  • improve security
  • measure performance and usage
  • support language or translation preferences
  • help troubleshoot technical issues
  • improve user experience and platform functionality

3. Types of cookies we may use

Essential cookies

These cookies are necessary for the operation of the website and core platform functions. They may support account login, session management, security, form handling, and similar core features.

Without these cookies, parts of the platform may not function properly.

Preference cookies

These cookies remember settings and choices, such as language, interface preferences, and other customisations, to improve your experience.

Analytics or performance cookies

These cookies help Fixender understand how users interact with the platform, such as which pages are visited, how features are used, and whether errors occur. This helps improve the website and user experience.

Where required by law, these cookies should only be used after valid consent.

Functional third-party cookies

Some platform functions may rely on third-party services, such as translation, security, communication, or embedded tools. These services may place their own cookies or use similar technologies in connection with their functions.

4. Third-party services

Below is the list of cookies and similar technologies that Fixender currently uses. Some are set only after you accept the corresponding category in the cookie banner. Fixender does not control all third-party cookies directly; their use is also governed by the privacy or cookie policies of the relevant third party.

The list above reflects the cookies that the website is configured to use as of the «Last updated» date at the top of this policy. The list is reviewed when third-party tools or features change. If you find a cookie that does not appear here, please contact us at [email protected] so we can update this page.

5. Language and translation tools

Fixender may use language or translation tools that rely on cookies or similar technologies to remember language preferences and help display translated content.

For example, translation-related cookies may be used to remember the language selected by a user and to apply that preference across pages or features of the platform.

6. How you can manage cookies

When you first visit Fixender, a cookie banner appears with three equally prominent buttons: Accept all, Reject non-essential, and Cookie settings. Choosing “Reject non-essential” keeps only the strictly-necessary cookies active. Choosing “Cookie settings” lets you accept or reject each optional category (preferences, analytics, third-party functional) individually. You can reopen this panel at any time via the Cookie settings control in our site footer to change or withdraw your consent.

Most browsers also allow you to:

  • view cookies
  • delete cookies
  • block cookies
  • limit cookies from certain websites
  • receive alerts when cookies are set

Please note that blocking or disabling some cookies may affect how the website functions.

If you disable language or preference cookies, translation or language-selection features may not work properly.

7. Legal basis where required

Where applicable law requires consent for certain cookies, Fixender will aim to rely on consent before using those cookies.

Where cookies are strictly necessary for providing the website or requested functions, they may be used without consent where permitted by law.

8. Updates to this Cookie Policy

Fixender may update this Cookie Policy from time to time.

Where legally required or reasonably appropriate, the updated version will be published on the platform and may also be notified through the site.

Your continued use of Fixender after the updated Cookie Policy takes effect means you acknowledge the revised version, subject to any consent rights required by law.

9. Contact

If you have questions about this Cookie Policy, please contact:

Fixender
Email: [email protected]