Cookie Policy
Last updated: 19 March 2026
This Cookie Policy explains how Fixender uses cookies and similar technologies on the platform.
By continuing to use Fixender, you acknowledge that cookies and similar technologies may be used as described in this Cookie Policy, subject to any choices or consent mechanisms made available to you where required by law.
1. What are cookies
Cookies are small text files placed on your device when you visit a website. Similar technologies may include scripts, pixels, local storage, tags, and other tools that help websites function, remember preferences, analyse usage, or improve services.
In this Cookie Policy, the term “cookies” includes similar technologies unless the context requires otherwise.
2. Why Fixender uses cookies
Fixender may use cookies to:
- make the website work properly
- remember preferences and settings
- support login and account functions
- improve security
- measure performance and usage
- support language or translation preferences
- help troubleshoot technical issues
- improve user experience and platform functionality
3. Types of cookies we may use
Essential cookies
These cookies are necessary for the operation of the website and core platform functions. They may support account login, session management, security, form handling, and similar core features.
Without these cookies, parts of the platform may not function properly.
Preference cookies
These cookies remember settings and choices, such as language, interface preferences, and other customisations, to improve your experience.
Analytics or performance cookies
These cookies help Fixender understand how users interact with the platform, such as which pages are visited, how features are used, and whether errors occur. This helps improve the website and user experience.
Where required by law, these cookies should only be used after valid consent.
Functional third-party cookies
Some platform functions may rely on third-party services, such as translation, security, communication, or embedded tools. These services may place their own cookies or use similar technologies in connection with their functions.
4. Third-party services
Fixender may use third-party tools or integrations that set cookies or use similar technologies as part of their services.
For example, if language or translation tools are used, cookies may be set to remember your language or translation preferences. If analytics, security, messaging, or embedded content tools are used, those services may also use cookies or similar technologies in connection with their features.
Fixender does not control all third-party cookies directly, and their use may also be governed by the privacy or cookie policies of the relevant third party.
5. Language and translation tools
Fixender may use language or translation tools that rely on cookies or similar technologies to remember language preferences and help display translated content.
For example, translation-related cookies may be used to remember the language selected by a user and to apply that preference across pages or features of the platform.
6. How you can manage cookies
Depending on your location and the laws that apply, you may be given options to accept, reject, or manage certain categories of cookies through a consent banner, cookie settings tool, or browser settings.
Most browsers also allow you to:
- view cookies
- delete cookies
- block cookies
- limit cookies from certain websites
- receive alerts when cookies are set
Please note that blocking or disabling some cookies may affect how the website functions.
If you disable language or preference cookies, translation or language-selection features may not work properly.
7. Legal basis where required
Where applicable law requires consent for certain cookies, Fixender will aim to rely on consent before using those cookies.
Where cookies are strictly necessary for providing the website or requested functions, they may be used without consent where permitted by law.
8. Updates to this Cookie Policy
Fixender may update this Cookie Policy from time to time.
Where legally required or reasonably appropriate, the updated version will be published on the platform and may also be notified through the site.
Your continued use of Fixender after the updated Cookie Policy takes effect means you acknowledge the revised version, subject to any consent rights required by law.
9. Contact
If you have questions about this Cookie Policy, please contact:
Fixender
Email: support@fixender.com
